With our easy-to-use, yet sophisticated, suite of products, Kronos FMSI Scheduler™, Kronos FMSI Performance Analytics™, Kronos FMSI Appointment Concierge™ and Kronos FMSI Lobby Tracker®, you can manage and staff to meet service and sales needs like never before. We offer you the ability to schedule your team throughout your branch network, and to manage them through easy to read color graphics and succinct management reports - including peer-to-peer benchmark reports.
Learn more about our branch staffing model, bank branch staffing, banking business intelligence software, workforce optimization solutions, teller management, teller staffing model, branch software as a service solutions, appointment setting solution and lobby tracking solutions.
Omnix Performance Analytics™ highlights the critical data that allow the management team to adjust staffing levels and drive individual performance and branch efficiency. The solution has been a huge boost to our productivity in so many ways.
The Omnix Lobby Tracker® reports were proving that more accounts were being opened during the start of the school year and on Saturdays than we expected. So we staffed based on these numbers and the results significantly increased our productivity.
How do you run your business without knowing your numbers? FMSI gives us detailed data and performance projections based on our actual historic branch transaction activity. It is a necessary tool and is crucial towards understanding our performance levels, volume fluctuations and traffic patterns in fifteen minute increments. This information is critical when it comes to staffing, customer serv..." Read more
We’ve been impressed with the improved efficiencies we’ve experienced with the FMSI tools. We’ve realized a more efficient and engaged frontline team, while at the same time decreasing our branch and operational expenses. The selection of FMSI to partner with us on these improvements is positively impacting the bottom line each month.
Featuring experts from FMSI, a Kronos Company and America First Credit Union, we discussed the current and future state of the retail branch and evaluated various technologies and how they can help improve account holder engagement.