“Now when new branches open, we will staff from within using excess FTEs identified by TMS”
Watermark
Credit Union
Seattle, WA
Watermark
Credit Union
Seattle, WA
FMSI’s decision-support and staffing tools provide eye-opening performance information.
… Learning that a neighboring institution’s labor cost per transaction is $0.65 … and yours is $1.25.
… Discovering that lunchtime bottlenecks in your lobbies are causing wait times to double for customers/members seeking services.
What You Don’t Know Could Be Costing You
With powerful branch decision-support and staffing tools from FMSI, financial institution management finally has the tools to tackle key issues such as:
… Learning that a neighboring institution’s labor cost per transaction is $0.65 … and yours is $1.25.
… Discovering that lunchtime bottlenecks in your lobbies are causing wait times to double for customers/members seeking services.
What You Don’t Know Could Be Costing You
With powerful branch decision-support and staffing tools from FMSI, financial institution management finally has the tools to tackle key issues such as:
- Finding the Right Balance for Your Teller Line — FMSI’s Teller Management System™ facilitates scheduling to ensure that your branches are always appropriately staffed for excellent service levels.
- Pumping Up The Sales Side of Your Organization — Our Sales Management System™ works the same magic on the sales and service side of your branches
- Creating a More Positive Lobby Experience — Long waits and impersonal service are a thing of the past with the Lobby Tracking System,™ a Web-based, real-time queuing and reporting tool.
But Is It Cost-Effective?
On average, financial institutions taking advantage of FMSI’s no-cost 30-day trial assessment of The Teller Management System™ uncover the potential for savings of $2,000 to $3,000 per branch per month — simply through more efficient scheduling!
To learn more about client success stories — or to schedule your TMS 30-day free trial — simply, click on Contact Us below.
To learn more about FMSI and view a short video about the company and our solutions, click on Video below.
