“With TMS/OLS, we can easily identify where the ‘holes are’ in our schedule and the system allows us to quickly see the staffing requirements based on the forecast volumes.”

Tower FCU
Laurel, MD

The Key To Building A Productive Sales Culture

With its unique approach to gathering data for the sales and service area, The Sales Management System™ enables you to appropriately staff for excellent service levels by optimizing staff when transactions occur and minimizing staffing during off-peak times.

Ultimately, The Sales Management System™ can help you achieve a productive sales culture by allowing your platform/sales staff the dedicated, uninterrupted time to prospect and generate leads — and then reward them through sales incentives.

SMS utilizes the same Web interface and technology of our flagship Teller Management System™ to create forecasted schedules based on:

• Miscellaneous tasks: Identify what tasks need to be performed and make sure you have adequate staffing to satisfy sales and service needs.