In the last 12 months, over 650 course participants have become TMS and OLS experts using FMSI University and FMSI’s onsite training opportunities.
The Help You Need — When You Need It

We believe that training our clients how to best use our products and services is the cornerstone to their success, so we have designed a series of tools for clients to use as often as they see fit.

FMSI University™ — Our online tutorial is designed to teach tellers, supervisors and managers about TMS Reports and TMS Online Scheduling. More experienced TMS users may also use FMSI University™ as an ongoing reference tool.

The courseware provides lessons, practice scenarios and tests on each of the TMS Reports and scheduling functions in TMS Online Scheduling. Once users have completed the course and test section, they are certified on TMS and receive a certificate of completion. Reports can be generated within your own FMSI University™ database to track who has enrolled in courses and who has been certified.
Best Use Seminars — On-site Best Use Seminars teach your management team how to interpret the information in each TMS Report and how to use the reports in the day-to-day management of their branch. These sessions generally last three hours, and the first set of seminars is included in your TMS initialization fee.

Classroom Training —FMSI also offers on-site, instructor-led training sessions on TMS Online Scheduling. The first training session is included in your initialization fee.