Monthly FMSI Newsletter

August 13th, 2010
FMSI VantagePoint - 2nd Quarter 2010
Learn about "The Greatest Thing Since Sliced Bread" and take a closer look into "How Branch Personnel and Cash Operations Make A Difference In Their Credit Union's Profitability".

August 9th, 2010
A Visit to the Branch of the Future Today
A conversation about an innovative branch banking environment with Sandra Dixon, EVP/Group Executive - Operations, Extraco Banks

August 9th, 2010
FMSI VantagePoint - August 2010 Edition
Learn how a world class bank approached and implemented the "branch of the future - today". Also, see our CEO's thoughts on recognition programs.

July 15th, 2010
How Do Two-Week Notices Affect Your Teller Line?
It happens to all financial institutions. A teller submits their two-week notice and managers start to worry about an indefinite service void in their teller line. What do you do?

July 15th, 2010
FMSI VantagePoint - July 2010 Edition
Learn how a 2 week notice can affect your teller line. Also, review the importance of a management scorecard and see FMSI's new contact center solution.

June 23rd, 2010
2010 FMSI Users Group Newsletter
Learn all about the 2010 FMSI Users Group, which was in beautiful San Antonio, TX. Specifically the issue covers "What Are the Industry Trends?," topics of discussion and a summation of the event from FMSI President W. Michael Scott.

June 8th, 2010
The Teller Management System - "It's Not Science Fiction"
Learn how Tyndall Federal Credit Union has been winning "battles" with technological solutions from Financial Management Solutions.

June 8th, 2010
FMSI VantagePoint - June 2010 Edition
See how Tyndall Federal Credit Union optimized their teller productivity. Also, learn more about how "Regulation E Section 205 is Coming & Reduced Revenue will Follow."

May 11th, 2010
FMSI VantagePoint - May 2010 Edition
Learn why CAMPUS USA Credit Union threw away their lobby clipboards and how they improved their staffing decisions. Also, see this month's chart of the month, which showcases ideal tracking of "actual" staffing effectiveness.

May 6th, 2010
CAMPUS USA Credit Union Throws Away Lobby Clipboards and Improves Staffing Decisions
CAMPUS implemented Financial Management Solutions' (FMSI) Lobby Tracking System™(LTS) in August 2009. LTS not only improved their wait times, but it also gave them tremendous reporting capabilities, which helped them make more informed staffing decisions.

April 9th, 2010
Having the Right Information at the Right Time
Learn how the Bank of the Pacific improved both their staffing efficiencies and customer service with the Teller Management System™.

April 9th, 2010
FMSI VantagePoint - April 2010 Edition
Learn how Bank of the Pacific had the right information at the right time with the Teller Management System™. Also, see an interesting statistic relating to teller transaction volume for FMSI clients over the past 20 years.

April 1st, 2010
"A Tool That We Cannot Do Without"
A Story about a Florida Credit Union's Staffing Productivity Improvements

April 1st, 2010
FMSI VantagePoint - 1st Quarter 2010
See both a TMS and an LTS case study including client tips on how to better utilize these FMSI solutions.

March 17th, 2010
Soaring to New Heights with the FMSI Lobby Tracking System™
Lobby Tracking System™ armed WPCU with the decision-support information they required to greatly surpass their ideal lobby experience ambitions.

March 17th, 2010
FMSI VantagePoint - March 2010 Edition
Learn how Wright-Patt Credit Union soared to new heights with FMSI's Lobby Tracking System™ (LTS). Also, learn about the NEW FMSI Day of the Week Charts in this month's FMSI Did You Know?