Conexus Credit Union Selects FMSI’s Staff Performance Analytics Solution
FMSI, a leading workforce optimization solution provider for banks and credit unions, announced today Conexus Credit Union has adopted FMSI’s Omnix Staff Scheduler™, Omnix Interactive Dashboard™ and Omnix Performance Analytics™ solutions. The $6.6 billion Saskatchewan-based credit union will use FMSI’s software to improve staffing efficiencies while maintaining great service at its locations.
FMSI’s Omnix Suite of Products™ addresses the concerns of today’s financial institutions: keeping down expenses while improving service levels and sales in the branches. Through the collection and then preparation of front-line staff interaction data, FMSI’s system quickly empowers management teams with easy-to-read and actionable business intelligence.
“Maintaining front-line staffing at the ideal level to ensure customer satisfaction can sometimes be a very credit union specific decision,” says W. Michael Scott, President/CEO of FMSI. "Without accurate information, most financial institutions are not equipped to make a proper evaluation. With more than 25 years of experience helping banks and credit unions improve the productivity of their staff, our unique solutions for measuring and forecasting transaction volumes regularly reveal areas for better service, more sales and increased productivity."
About Conexus Credit Union
Conexus is Saskatchewan's largest and Canada's sixth largest credit union. Conexus has $6.57 billion in total funds managed and approximately 116,000 members. Over 900 employees and sales professionals serve more than 50 locations throughout the province.
Conexus Credit Union provides personalized service at 45 branches across the province. With seven locations across the province, Conexus Insurance will ensure you have the right coverage to suit your individual needs. Learn more at www. conexus.ca
Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, software-as-a-service solutions, including: Omnix Staff Scheduler™, Omnix Interactive Dashboard™, Omnix Performance Analytics™, and Omnix Lobby Tracker™. FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company's website at http://www.fmsi.com or call 877.887.3022 to schedule a complimentary online demonstration of any of our products. You can also quickly estimate your savings with FMSI’s Efficiency Calculator at http://www.fmsi.com/calculator/