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FMSI CEO Publishes In-House Transaction Data Article in BAI Banking Strategies

By W. Michael Scott
June 18th, 2013

BAI Banking Strategies Article: In-House Data for Improved Branch Operations

"Despite the wide availability and usage of industry data by financial institutions, the real power to manage branch operations for both labor cost reduction and service improvements lies within each branch’s internal metrics. Some of the most meaningful, actionable information a bank can capture is stored in their in-house data."