FMSI Featured in Credit Union Magazine Article (Part 1 of 3)

"For the paper, we analyzed harvested transaction data from the core processors of more than 1,000 branches across the U.S. and aggregated available payroll hours and salary/benefit costs for more than 10,000 financial services employees at these branches.

 

Our purpose was to identify and quantify the productivity discrepancy between high- and low-performing branches, thereby illustrating how much revenue financial institutions could recapture by closing that gap through measures such as proper scheduling."