FMSI Mentioned in Wall Street Journal Article
By Charles Passy
April 9, 2013
Wall Street Journal Article: Banks branch into beer, yoga
"Banks aim to reshape themselves from transactional hubs into more like community centers. The driving factor: Many customers never set foot in branches any more—even to visit an ATM. A study by Financial Management Solutions, Inc. (FMSI), a Georgia-based research and consulting firm, found that monthly teller transactions at community banks and credit unions plummeted 40% from 1992 to 2012."