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FMSI Newsletter - August 2014

2014 FMSI Newsletter
August 2014
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Cross-Selling Strategies
That Power Results
Cross-selling can be a crucial revenue-boosting tool when properly implemented. Financial institutions (FIs) that devise a well-defined strategy based upon proven techniques have the best chance of reaching their cross-selling goals. Fortunately, in today's technology-focused business environment, FIs have additional weapons at their disposal to help with cross-selling efforts. (read more)
Tracking Sales Activity in the Branch
Kip Sweeney, the VP of Client Relations for FMSI, shares his thoughts about the importance of tracking the activity of sales associates in the branch. (watch now)
When and How to Tackle Universal Staffing
The idea of having Universal Employees has been around for a while, but it is recently gaining more attention. With increasing adoption of mobile banking and continued reduction of transaction activity, the need to explore a Universal environment has become much more urgent. (read more)

• Recorded Webinar Now Available: The Impact of Mobile and Online Banking on the Branch Environment (watch now)

• AltaOne Federal Credit Union Selects FMSI's Solutions to Increase Efficiency and Member Engagement (read more)

• Webinar Next Week: Universal Branch Associate Approach (register now)

• FMSI Publishes Universal Associates Article in BAI Banking Strategies (read more)

• FMSI Publishes Article in Bank Systems & Technology (read more)

• FMSI Announced New Branding and Product Names Last Month (read more)

• Find FMSI case studies, white papers and recorded webinars-by topic and quick search features-through the new FMSI Resource Library, which can be found here
• Cross-Selling Strategies
• Video: Tracking Branch Sales
• Tackling Universal Staffing
• Chart of the Month
• FMSI News
FMSI Customers
To get an estimate of your labor costs
click here.
The Breakdown of Weekly Payroll Hours by Individual Employee report highlights the percent of time each employee spends processing transactions, in idle time, and performing secondary tasks. learn more.
FMSI visits Piedmont Advantage Credit Union (PACU) out of Winston-Salem, NC. From left to right: Steve La Prade, Regional Manager at PACU, Rebecca Curlee, Regional Managerat PACU, Jack Johns, SVP at FMSI, Laura Engle, HR Director, Project Manager at PACU.