FMSI Promotes Meredith J. Deen to Chief Operating OfficerFMSI is pleased to announce that Meredith J. Deen has been promoted to Chief Operating Officer. She will be focusing on FMSI’s customer-centric growth strategy.
“We are thrilled to have Meredith as our COO,” commented W. Michael Scott, President/CEO of FMSI. “As the financial services industry evolves we have grown to appreciate the strategic importance of having the right people on our team—and with 20 years of industry experience—Meredith is the perfect fit to take our business to the next level.”
Ms. Deen has been working closely with financial institutions to improve their branch workforce optimization since 1991. She has also worked for a large Southeastern financial institution and uses that experience to appreciate the day-to-day concerns of clients and prospects.
“I’m honored FMSI’s shareholders have invested their trust in me,” says Deen. “It’s a responsibility I take very seriously, and also recognize it as a great opportunity to bring the same high standards to our relationships with associates, partners, and customers.”
Ms. Deen holds a Bachelor of Arts in Mathematics and Economics from Agnes Scott College and an Executive MBA from Georgia State University.
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About Financial Management Solutions, Inc. (FMSI)
Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, business intelligence systems - The Teller Management System™(TMS), The ContactCenter Management System™ (CMS), and the Lobby Tracking System™ (LTS)—that allow financial institutions to manage and staff to meet their service and sales needs. FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network, and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company's website at http://www.fmsi.comor call 877.887.3022 to schedule a complimentary online demonstration of any of our products.