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FMSI Releases New Enhancements Including an All-New Design for its Popular Retail Tracking Software

Today FMSI unveiled a major release including several new enhancements for its industry leading Omnix Lobby Tracker®.  This latest release is highlighted by a completely overhauled user-friendly design with built in responsive elements for both tablets and kiosks—resulting in an improved experience for both visitors and users. 

“We are constantly striving to maintain industry leading status for our Omnix Lobby Tracker® (OLT) product,” says Meredith Deen, President of FMSI.  “With an all new sleek design and several enhancements, we are confident that we have raised the bar to a whole new level with this latest release.”

Along with the all-new design, FMSI’s latest Omnix Lobby Tracker® release includes the following new enhancements:

  • Responsive tablet friendly interface
  • Lobby statistics activity summary bar—showing key lobby information no matter where you are in the tool
  • Interaction wrap-up functionality—facilitating more accurate recordings of time spent on each product or service performed
  • Customizable visitor check-in screen (for kiosks, tablets or monitors)
  • Support for Spanish language check-in screen, including list of products and services
  • Online check-in feature—allowing visitors to enter the lobby line queue before ever stepping foot into the branch
  • Branch Wait Times – organizations can show branch wait times on their web sites

“According to a recent NCR study, approximately 80% of all banking product sales are still closed at a branch,” Deen adds. “Our lobby tracker software helps to ultimately professionalize the branch experience for visitors, leading to more opportunities to not only establish great relationships, but also close additional sales.”

Demos are available to media upon request.  Contact Lori Shepherd at for details.

About FMSI’s Omnix Lobby Tracker®

Coupled with a queue management system (with iPad & kiosk integration), upon implementation, OLT dramatically professionalizes the visitor service experience through an advanced eClipboard online portal—offering user service alerts and complete real-time service performance dashboard reporting throughout the institution’s management structure.  By providing 25 plus unique lobby service and sales reports including: individual sales and productivity reports, visitor volume reports, and cross-sell reports, FMSI’s Omnix Lobby Tracker® also effectively supports senior management in making critical lobby management decisions.

About Financial Management Solutions, Inc. (FMSI)

Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, software-as-a-service solutions, including: Omnix Staff Scheduler™, Omnix Interactive Dashboard™, Omnix Performance Analytics™, Omnix Appointment Concierge™ and Omnix Lobby Tracker®.  FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company's website at or call 877.887.3022 to schedule a complimentary online demonstration of any of our products.  You can also quickly estimate your savings with FMSI’s Efficiency Calculator at