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Credit Union Improves Member Experience with FMSI’s Lobby Tracking System™ |
A case study on how Dade County Federal Credit Union reduced wait times and improved member satisfaction (read more)
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Driving Organizational Change |
A favorable way to drive organizational change is to offer consistent and ongoing financial incentive programs based on achievement of goals. FMSI’s Incentive Pay Program utilizes Dr. W. Edward Deming’s approach to quality of rewarding both team and individuals for the obtainment of their goals (read more)
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Keeping Score-Who’s Running the Business? |
Keeping score has been around for thousands of years. Whether a sporting event, an election or metrics driving growth and change in financial institutions, the old adage “what gets measured, gets done” still rings true today. Every day financial institutions are faced with (read more)
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FMSI's Users Group Meeting |
FMSI's Users Group Meeting is being held at the Ritz Carlton off the beautiful Southern California coast on October 23-25. Sign-up today (read more)
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• Bank of New Hampshire Selects FMSI's Teller Management System™ to Optimize Workforce read more
• FMSI mentioned in Credit Union Times article (read more)
• FMSI Donating $500 on Behalf of Michigan First Credit Union read more
• Download FMSI’s Brand-New White Paper About How CFOs Can Leverage Accessible Data for High Yield Results download here
• 2012 FMSI Users Group Announcement (read more)
• View the Recording of FMSI's Most Recent Webinar: Top 10 Part-Time Teller Tactics download here
• Find FMSI case studies, white papers and recorded webinars—by topic and quick search features—through the new FMSI Resource Library, which can be found here
FMSI - Stronger Performance, Sharper Earnings |
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