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FMSI VantagePoint - December 2010 Edition

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December 2010

Branch Operations and Time Management

A Lobby Tracking System™ Case Study

Going back to ancient Egypt for thousands of years, tools have been used to measure and keep track of time. From obelisks to atomic clocks, mankind has relied on these devices as the cornerstone to countless projects. With 13 locations, Arkansas Federal Credit Union (AFCU) recently implemented an innovative queue management solution, (read more)



The percentage of customers who use branches for particular services has dropped considerably over the past five years. (See the details here.)

Congratulations to Notre Dame Federal Credit Union for having FMSI's Chart of the Month. (read more)

Making Budget on Staff Numbers

When most of our new clients start out on The Teller Management System™, all they know is they have been making budget on their staff numbers. When our clients see their position on our FMSI comparative data list each month, it can be a real eye opener and can be the catalyst for management to affect profitable change in their branch operations. (read more)

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