How do I incentivize my bank tellers?

Setting goals for your bank or credit union tellers—while rewarding those that meet those goals—helps with not only productivity, but also with employee morale. But how do you incentivize your tellers? The key is to have a process in place that involves a custom incentive pay plan.

This plan rewards those that exceed established numbers. Rewards can be based on goals, such as transactions processed per hour. It is important that you blend customer service goals along with productivity measurement on your score cards. Don't sacrifice the customer experience in order to meet specific productivity goals. Remember that it is important that your account holders feel valued while visiting your branch.

Read more about our teller incentives.