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June 2015
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2015 Teller Line Study Now Available
For the past twenty-four years, FMSI has conducted a detailed annual study of the teller activities for the month of March as a benchmark. The study is a compilation of statistics from the branch environment in community banks and credit unions located in geographic regions ranging all across North America. (download now)
Breaking Banks Radio Interviews FMSI CEO
W. Michael Scott is interviewed on the Breaking Banks radio show by Brett King about FMSI's 2015 Teller Line Study. (watch now)
Impact of Current Trends on Volume
Volume will continue to decrease in branches and technology solutions will continue to grow and evolve across all channels. (read more)

• The American National Bank of Texas Selects FMSI's Workforce Optimization Solution  (read more)

Webinar Recording Now Available: 2015 FMSI Teller Line Study Review (watch now)

FMSI COO Publishes Millennial Article in The Financial Brand  (read more)

• Omnix Appointment Concierge
Coming Soon (learn more)

• Find FMSI case studies, white papers and recorded webinars-by topic and quick search features-through the new FMSI Resource Library, which can be found here
• Teller Line Study Now Available
• Video: Breaking Banks Radio
• Impact of Current Trends on Volume
• Chart of the Month
• FMSI News
FMSI Customers
To get an estimate of your labor costs
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Check out an insightful infographic published by, highlighting trends in marketing costs to aquire new members here.
Attendees at the 2014 FMSI Users Group in San Fransisco during the annual graduation picture.  Learn more about his year's event here.