Low Transaction Volume Branches: An Overlooked Opportunity

Defined as a branch with less than 3,000 teller transactions per month, on average, LVBs represent 22% of most retail branch networks yet only 6% of the total transaction volume, resulting in an average paid labor cost per transaction being 106% higher for LVBs. The resulting operational inefficiency is costing financial institutions enormous amounts of money – every year.

This white paper illustrates how bank and credit union executive management has the opportunity to make decisions, supported by validated data - that can significantly reduce the negative financial impacts that low volume branches are having on their branch networks.