Vice President-Client Services
As the account manager for existing clients, this position focuses on:
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Developing and managing successful relationships with the entire client base.
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Adding value to each client relationship.
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Overall client satisfaction.
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Coaching for productivity improvements.
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Acts as an expert resource for clients in the area of branch operations.
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Acts as an internal advocate to ensure client needs are understood within FMSI.
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Ensures commitments are effectively managed and delivered.
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Ensures successful, quality resolution to client inquires in a timely manner.
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Conducts client training seminars and workshops.
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Additional professional responsibilities as assigned by supervisor.
Position requirements:
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Business degree.
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Minimum of 5 years financial institution branch management experience, client relationship management or account management a plus.
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Excellent written and verbal communication skills with ability to develop strong professional relationships with multiple roles and levels, including effectively communicating with C-level executives.
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Strong organizational and planning skills.
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Experience working with Excel, Word and PowerPoint.
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Moderate travel required - greater than 50%.
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References required.
Position is based in Alpharetta, GA.. Company offers competitive salary & benefits. Position is not eligible for relocation assistance.
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