About Us

Follow Us!

home » about us » webinars

FMSI Webinars

FMSI Webinar: Lobby Management The Last Frontier

See detailed industry insights about overlooked lobby management best practices in the retail branch environment.

View the recorded webinar here: FMSI Webinar: Lobby Management The Last Frontier

Get a look at just how impactful not having the proper lobby management approach can be to your organization when you attend this webinar brought to you by FMSI. Uncover insight for increasing your lobby sales plus strategies for improving your lobby service no matter how many branches you operate.
________________________________________________________________________________________

Webinar: Top 6 Steps to Reduce Teller-Idle-Time

See detailed industry insights about teller workforce utilization practices in the retail branch environment.

View the recorded webinar here: FMSI Workforce Utilization Webinar

Get a look at just how impactful not having the proper staffing levels can be to your organization when you attend this webinar brought to you by FMSI. Uncover insight for optimizing branch staffing plus strategies for improving productivity rates and enhancing or restoring profitability to your institution no matter how many branches you operate.

________________________________________________________________________________________

2011 FMSI Teller Line Study Review

Are teller line labor costs draining the profitability out of your retail branch network? Find out at this recorded online event - with special guest speaker from Arizona Federal Credit Union.

» See eye-popping proprietary statistics about teller line industry efficiencies.
» Study the trends of branch traffic in the retail banking environment.
» Learn about different strategic approaches from industry experts.

View the recorded webinar

________________________________________________________________________________________

April 2011 - Impact of Low Transaction Volume Branches (recording and power point slides below)

One often overlooked opportunity is increasing productivity rates of labor in Low Volume Branches (LVBs) – those branches where teller transactions average less than 3,000 each month.

Unfortunately many institutions aren’t currently tracking teller productivity rates at the branch level and aren’t aware of these and other hidden costs.

Get a look at just how detrimental LVBs and other productivity draining practices can be to your organization when you attend this webinar brought to you by FMSI. Uncover insight for optimizing branch staffing plus strategies for improving productivity rates and enhancing or restoring profitability to your institution no matter how many branches you operate.

View the Recorded Webinar

Get LVB White Paper