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Lobby Tracking Software

When people enter your branch, do they enjoy the experience? Are they being served in a timely and professional manner? Now you can find out efficiently and effectively thanks to our lobby track software provided by Financial Management Solutions, Inc. (FMSI).

Omnix Lobby Tracker puts an end to long waits and impersonal service. This software is a web-based, real-time queuing and reporting tool that provides minute-by-minute activity details, allowing you to manage lobby traffic flow for better service levels.

With its easy-to-read dashboard reports, FMSI's solution provides a real-time snapshot of lobby activity -- giving you the details you need to better manage lobby traffic flow and improve service.

Lobby Tracking for Banks and Credit Unions

When you can view your lobby activity through branch lobby management reports, you are able to make better decisions so that you provide the highest level of service for your bank or credit union. This software allows you to:

  • Efficiently allocate manpower and distribute workloads
  • Reduce customer wait time
  • Improve employee performance (quickly identify coaching and incentivize top performers) similar too FMSI's Omnix Performance Analystics™ solution.

If you would like to learn more about our lobby tracking software and its branch lobby management process, please contact us today or sign up for a 30 minute demonstration by clicking here, demo request

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