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Workforce Optimization Software

If you want to get the most out of your branch, perhaps you should look into the workforce optimization software we provide at FMSI.

At FMSI, our goal is to help banks and credit unions decrease labor expenses while improving customer service and sales. Our proven workforce optimization tools make these goals a reality for our bank and credit union partners. The optimization tools we provide include:

  • Omnix Performance Analytics (OPA) - The premier business intelligence application for financial institutions.
  • Omnix Lobby Tracker® - Capture your branch pulse, and maximize your lobby performance.
  • FMSI Comparative Data Report - Get insight into industry data such as front-line staff productivity and labor costs.
  • Omnix Staff Scheduler™ - Create schedules that work for everyone!
  • Omnix Appointment Concierge™ empowers your account holders with a powerful timesaving and convenient technology tailored for the banking environment.  With this solution, your account holders can easily schedule a branch appointment through your institution’s website, or mobile banking application.

Workforce Optimization for Banks and Credit Unions

Banks and credit unions alike are constantly looking for ways to operate more efficiently while not sacrificing customer service. The workforce optimization solutions listed above have allowed our customers to gain better insight into how well they are performing and also highlights the areas in which they can improve. We encourage you to read our testimonials to see how our tools have specifically helped some of our clients.

If you would like to learn more about our workforce optimization and specifically our complimentary trial period for our OPA product, please contact us today or sign up for a 30 minute demonstration by clicking here, demo request

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