Complimentary Trial Period

How much is it costing your institution every time a transaction takes place on your teller line?



When you are in a race by yourself you always come in first—you also always come in last.

Find out your institution's branch staff productivity and workforce optimization levels and then compare it to a peer-to-peer ranking report.



The first step of the process is to set-up a 30-minute business discussion with one of our business case experts.  There are many variables that make your branch staffing and service approach unique. This is why having a 30-minute business discussion with the goal of gaining an intimate understanding of your teller line operation—is necessary. Learn more

Allow this actionable business intelligence - at the institution, branch and teller level - to lead to a savings of $30,000 per year, per branch (average FMSI client savings).

Get your free ranking by taking part in FMSI's complimentary trial offer, which includes processing one month of your teller transaction data.



Here is how the trial works. After a business discussion to fully understand your unique situation, we will work with your IT team to get one month of teller transaction data (minimal effort required from your IT department).  Once we have this information, we run it against our proprietary system to produce a set of detailed performance management reports.
 
  Here is a summary of what you will receive for the branches we process for:

• Detail discussion of your volumes, performance, cost and recommendations for improving your overall workforce effectiveness and efficiency.
• Detailed performance management KPIs at the teller, branch, regional and bank level including: excessive waiting on work analysis, workforce utilization reports by individual and position, optimal versus actual staffing reports and other KPIs results.
• Detailed actionable business intelligence - including bank and credit union rankings.

The FMSI Teller-Line Study white paper is based on a compilation of statistics, built off 18 years of proprietary data, from financial institutions all across the country.  The powerful information in this study reveals detailed industry insights about transaction efficiency trends in the retail branch environment - amongst other information, such as labor cost benchmarking statistics.  Read this concise and informative white paper to learn about the impact of overstaffed teller lines.