UnitedOne Credit Union Selects FMSI’s Workforce Management Analytics and Staffing Solution
FMSI, a leading workforce optimization solution provider for banks and credit unions, announced today UnitedOne Credit Union has adopted FMSI’s Omnix Staff Scheduler™, Omnix Interactive Dashboard™ and Omnix Performance Analytics™ solutions. The $180 million Wisconsin-based credit union will use FMSI’s software to optimize branch staffing while maintaining great service at its locations.
FMSI’s Omnix Suite of Products™ addresses the concerns of today’s financial institutions: keeping down expenses while improving service levels and sales in the branches. Through the collection and then preparation of front-line staff interaction data, FMSI’s system quickly empowers management teams with easy-to-read and actionable business intelligence.
“Maintaining front-line staffing at the ideal level to ensure customer satisfaction can sometimes be a very credit union specific decision,” says Meredith Deen, President of FMSI. "Without accurate information, most financial institutions are not equipped to make a proper evaluation. With more than 25 years of experience helping banks and credit unions improve the productivity of their staff, our unique solutions for measuring and forecasting transaction volumes regularly reveal areas for better service, more sales and increased productivity."
About Conexus Credit Union
Today, UnitedOne Credit Union stands as a strong leader in the communities we serve. We're proud of our long-standing commitment to superior member service and our community involvement. The expanding needs of our member-owners has fueled our desire to better service their needs through growth and expansion of services. Learn more at www.unitedone.org
Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, software-as-a-service solutions, including: Omnix Staff Scheduler™, Omnix Interactive Dashboard™, Omnix Performance Analytics™, and Omnix Lobby Tracker™. FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company's website at http://www.fmsi.com or call 877.887.3022 to schedule a complimentary online demonstration of any of our products. You can also quickly estimate your savings with FMSI’s Efficiency Calculator at http://www.fmsi.com/calculator/