What are the top 10 benefits of the Teller Management System™ (TMS)?

1. Rapid Deployed Outsourced Solution:  Because it is an outsourced solution, there is no hardware or software to purchase or support.  From the time FMSI gets your first data file, it is possible to have the program up and running in only 2-3 months.
2. Actionable Business Intelligence Information: The program provides the exact decision-support information you need to establish teller-line productivity accountability – leading to a reduction in the average cost per transaction processed.
3. Our Effective Teller Scheduling Engine is a powerful, yet easy-to-use, web-based system that creates optimum work schedules -- matching employee work preferences with account holder traffic patterns at your branch.
4. Our Peer-To-Peer Comparable Performance Benchmark Data guides and encourages both financial and operational performance improvement.
5. Our Proprietary Assessment and Analysis Tools drive a reduction in operating expenses (sometimes in the millions) such as,our workflow utilization reports, our excess-waiting-for-work analysis and our hours of operations assessment.
6. Identify Teller Coaching Opportunities: Tellers will be motivated to excel and be appreciative of the targeted coaching, resulting in a significant improvement in their productivity and service levels.
7. Our Complimentary Evaluation Trial is where the prospect is able to test drive TMS for 30-days, using their actual data for no cost and before signing a contract.
8. Our Bottom Line Performance Driven Program in many cases has produced less than a one-year payback. For example, 8 out of 10 new clients have been able to have a positive net cash flow from the first day after signing our contract by eliminating the required number of current outstanding teller requisitions. 
9. Retail Banking Workforce Management Expertise:  Our exclusive focus on the financial institution for over 20 years, allows us to have an intimate knowledge of our clients and we know the metrics that are important to bank and credit union managers.  Therefore, when issues arise, the FMSI staff quickly develops a solution that resolves the problem.
10. World-Class Customer Support and Service Efforts: We consistently go above and beyond our clients' service expectation levels.  We understand that we have to earn your business every day through responsiveness and value-added consultation.