What goals should I set for my branch tellers?

Setting goals for your branch tellers is vital if you want to accurately measure individual performance. Goals for your tellers can range from sales goals to service goals, but the most effectively managed goals deal with productivity. Understanding performance such as tracking teller transactions per hour is an excellent metric you can utilize. Furthermore, setting goals too easy to obtain or too big, can have a negative effect on your work staff. Read more about the importance of goals on our teller performance management blog.