What is the true importance of Teller Lines?

The teller line has the most face-to-face intereactions with account holders.  This alone makes this area of a financial institution extremely important.  When you combine this with the fact that the teller line is the most labor intensive area of your labor cost structure, the teller line clearly becomes one of the most important areas of the entire organization. 

Learn more about the Teller Line and FMSI's Teller Program