home / Resource Library

FMSI Teller Line Study

The complimentary FMSI 2015 Teller Line Study is a compilation of statistics from community banks and credit unions in geographic regions ranging from all across North America.  Fill out the form below to get this unique study.

The March 2015 study encompasses over 16 million teller transactions and compares the same to the previous 23 years of the study. The trends inform us about:

  • Transaction volumes
  • Employee pay rates
  • Labor costs per transaction
  • Part-time staff utilization