WATCH DEMO

Resources

Explore practical guidance for
branch transformation, customer
experience, and workforce
management.

Industry insights from FMSI

by
10 February 2026
FMSICustomers

What Top Credit Unions Do Differently to Drive In-Branch Revenue

Some credit unions consistently generate strong in-branch revenue. Others struggle, even when they serve similar…
Continue Reading
by
05 February 2026
FMSIAppointmentScheduling2

Is Appointment-Led Banking Replacing Traditional Walk-In Models?

Walk-in banking defined the branch experience for decades. Customers arrived when they had time. Staff…
Continue Reading
by
29 January 2026
FMSIanalytics

Why Most Branch Analytics Dashboards Fail Executive Teams

Branch analytics dashboards promise clarity. They show charts, trends, and performance indicators that suggest control.
Continue Reading
by
28 January 2026
Copy of Sean Wright, - 1

FMSI and Posh Announce Strategic Partnership

FMSI and Posh Announce Strategic Partnership to Transform Banking with Conversational AI
Continue Reading
by
26 January 2026
FMSIblogJan2

Branch Optimization in 2026: From Foot Traffic to Fully Measured Revenue Impact

For years, branch optimization meant counting visits, tracking wait times, and trying to staff accordingly...
Continue Reading
by
23 January 2026
JAcobReevesGM

New Hire – FMSI Welcomes Jacob Reeves as General Manager

FMSI is pleased to announce the appointment of Jacob Reeves as General Manager. Jacob joins FMSI with a…
Continue Reading