branch analytics Archives

Jul

By Peter Klukowski FMSI News, FMSI Reports No Comments

Regulatory Roundup July 2026

What Changed for Community Banks and Credit Unions This Month A roundup of the news worth your attention from NCUA, America’s Credit Unions, and ICBA, mid-June through mid-July 2026. The last month handed community financial institutions something rare: a run of regulatory news that mostly breaks in your favor. A bipartisan housing law delivered real exam […]

Branch Analytics: 33 Metrics banks Should Track

Jul

By iwdadmin FMSI blog No Comments

Branch Analytics Guide: 33 Metrics Every Bank Ops Leader Should Track

Branch analytics is the practice of collecting, measuring, and acting on data from your branch network: foot traffic, wait times, staff utilization, transaction patterns, and the revenue outcomes they drive. Done well, it turns the branch from a cost center you manage by instinct into an asset you manage by evidence.

May

By iwdadmin FMSI blog No Comments

Did AI Change the Way You Think About Staffing?

Artificial intelligence has quickly moved from boardroom discussion to practical business tool. For banks and credit unions, the conversation is no longer limited to whether AI might improve service, reduce friction, or streamline operations.

Regulatory Roundup July 2026

Branch Analytics Guide: 33 Metrics Every Bank Ops Leader Should Track

Did AI Change the Way You Think About Staffing?

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